What Selfdesk does

In detail

• Your own link to your space
• A space code for anyone who installs the app first
• Search by name or town once you publish, with logo and address in each hit
• Your own landing page with your own words
• Open to Google once you publish

What it means

For you: A page at selfdesk.app/s/your-space, even without a website of your own.

For your members: Sees plans, areas and rooms before joining.

In detail

• One sentence about you and your own text
• Up to twelve photos
• Amenities to tick
• Access, hours and directions
• Up to six frequent questions
• House rules, for example about pets, quiet and calls
• Every plan with its term and the ways to pay you offer
• Credits and add-ons below the plans, for information
• Free desks for the next days
• Visits arranged by email
• A way back to your website in the page header
• Legal notice and privacy information from your legal details, naming only what you use

What it means

For you: You write the page in the app or in the browser; plans, credits, add-ons and rooms come from your settings.

For your members: Sees photos, hours and prices before joining, and books from there.

In detail

• Every space has an address made from its short name; with an own domain, that one counts
• Members and guests sign in there, book and see their invoices
• Sign in with a code by email, Google or Apple
• Fixed links for your website, start page either space page or sign-in
• Short name changes separately from the name, the old address keeps working
• Emails to members and guests link to your address
• Your legal notice and privacy information at the bottom of every page

What it means

For you: A link on your website leads straight to signing in or booking, under your name. Costs nothing extra.

For your members: Books at their space's address, not at selfdesk.app.

In detail

• Domain with and without www, or a subdomain
• DNS records to copy, checked by itself
• Selfdesk takes care of certificate and redirect
• Your legal notice at /impressum, your privacy information at /datenschutz
• Old links and posters lead to the domain

What it means

For you: One or two DNS records at your provider, then Selfdesk names your address everywhere. Costs nothing extra.

For your members: Finds you at the address on your sign.

In detail

• Window at the bottom right of your space page, also on your own domain
• “Ask about this” at a plan, a room and the day ticket, the offer is attached to the question
• Questions arrive in your inbox, marked as prospect
• If the prospect has left the page, your reply goes by email; replies to it come to your address
• If the prospect becomes a member, the conversation moves to their account
• Switch next to the public page, off by default

What it means

For you: The question before the first visit arrives where your members' messages are.

For your members: Asks beforehand whether a desk is free, without an email program and without an account.

In detail

• Choose a plan
• Accept the space's terms, price list and right of withdrawal, all three sent by email
• Enter a billing address
• Add a payment method
• Book before the start, from the first day of the contract
• Pay per day until the start, also afterwards
• The review page and both contract emails state the rule until the start, such as "day by day, €25.00 per day you come"

What it means

For you: No paper, no signature, nothing to retype. Which version of the terms applied is stored with a date.

For your members: Five minutes on a phone, without asking you.

In detail

• Open contracts on your start screen
• Every open contract at a glance
• Confirm or decline
• The reason goes to the member
• Unlock the doors in the same step, preselected by area and plan, each one can be unticked
• Approve automatically per plan, from the start for the plan without base fee

What it means

For you: You decide who gets in. Only what you set that way is confirmed at once.

For your members: Sees the contract is waiting for confirmation and how long your space usually takes, and hears back.

In detail

• One link for everyone or one invitation per person
• Preset plan and desk, with the personal invitation
• The team gets its own invitation, with a role and without a plan

What it means

For you: You never retype someone else's data.

For your members: Creates the account and billing address themselves.

In detail

• Map the columns yourself, foreign plan names to your plans
• Cobot member export and anny subscription export are recognised
• Trial, pause, cancellation and “paid until” from anny in the preview
• Without a file, enter name, email, plan and desk by hand, on the phone too
• A plan per row
• A fixed desk per row
• Doors per row, also afterwards
• Own price, add-ons and a note per row; the invitation shows the agreed price
• Member list as CSV with prices, add-ons and invitations not yet accepted
• Preview, and the import can be undone
• Invitation by email or as a link to pass on
• Invite everyone at once, with a note of your own and a preview of the mail
• Automatic reminder after 3 and 10 days, can be switched off
• Works with any account, Apple with a hidden address too
• Link to an account afterwards
• Move the start or withdraw the contract until it has begun

What it means

For you: From Cobot, from anny, from Excel, or from a list you kept by hand.

For your members: Gets an invitation and finds their contract prepared.

In detail

• Free desks per day
• An area instead of a desk where places are unnumbered
• Free cancellation within an hour, or before the day
• In the app several days at once, on the same seat
• In the app moved to another day while cancelling would still be free

What it means

For you: No message to you needed. How far ahead people can book is up to you.

For your members: Sees which day of the month this is and what another one would cost.

In detail

• Card ‘Your fixed desk: … from …’ on the home screen, in the app also on the booking tab and under My plan
• It shows while the contract with the desk has not started yet
• From the start day the fixed desk's own card takes over
• On assignment an email ‘Your fixed desk: … from …’; the plan-change email names it once it is set

What it means

For you: You do not need to write to the member beforehand, the desk is in their app.

For your members: Knows before the start which desk is theirs from when, and does not need to book it.

In detail

• A price per room, discount and free hours per plan
• Move a booking instead of rebooking
• Once a booking is running, the member shortens or cancels only in the first hour after making it; extending works at any time, your team can always change it
• Guests book without an account, within your guest hours
• Guests extend right after, with their details carried over and a separate payment
• Guests search by number of people and see photo, area and equipment; rooms that are too small cannot be chosen

What it means

For you: The price is set on the room, the plan says how much of it is included. Day guests pay the room's price.

For your members: On plans with a day allowance, free hours and discount apply only on days with a desk; a room-only day costs the full room price.

In detail

• Price per person, per booking, per item or per hour
• Tax rate per extra, 7 % for food, 19 % for drinks
• Lead time per extra, fixed after that and charged even on cancellation
• Guests pay for room and extras in one go, members add them afterwards
• One Orders page with the total per day

What it means

For you: What you need to buy or order from the café is listed per day. Ordering is done by hand.

For your members: Adds extras to the booking after booking the room; they go on the monthly invoice. The plan discount applies to the room only.

In detail

• Pick a day, the guest takes a desk on site
• Released per area, with a daily maximum if you like
• The guest picks the area only if you want that
• Up to six days in one purchase, each at the day price, cancellation per day until it starts
• Up to ten people in one purchase, names of the others optional, cancellation per person
• Paid by card, door through the link in the email
• You open the receipt at the guest in the day plan and under Invoices and receipts
• If you like, bookable online only until a set time the day before
• A walk-in guest books for today through your QR code, with no cut-off and no request
• An optional line to you when booking, you read it in the email and the day plan
• Whoever later creates an account with the same address finds the booking in their billing
• On the booked day the guest sees the free desks and claims the one they sit at, also from the desk’s QR code

What it means

For you: The price is the day price of your plan without contract. Day guests appear by name in the day plan once they have paid. You show the QR code for a walk-in guest on the web or in the app.

For your members: A day guest needs no account. Whoever comes more often signs up and pays monthly.

In detail

• The guest's card is only put on hold, it is charged with your yes
• Answer by the start of the first day, with a reminder one hour before
• Without an answer the hold is released and the guest gets an email
• Deselect single days, only the rest is charged
• Email with a link to the request, plus a notification in the app
• The first answer counts when there are several of you
• From three answers on, the guest sees how quickly you usually reply

What it means

For you: You see name, days and arrival time and answer on the web or in the app. It does not apply to the walk-in guest, who books through your QR code.

For your members: Before sending, the guest reads that their card is only put on hold and charged after your yes. They can withdraw an open request at any time.

In detail

• One code for rooms, one for day tickets
• Runs on the website from your space details and on any address you add
• Guests choose inside the frame and pay by card through Stripe, the payment service you connect your account to once

What it means

For you: You copy the code on the web or in the app under Share and paste it into your site. Further addresses are added on the web.

For your members: Guests need no account for it.

In detail

• Daily, weekly or monthly
• Ends at the booking window
• Taken dates are skipped, never overbooked
• Also in a zone with free seating: one seat per date while one is free
• Single dates can be taken out or moved to another seat

What it means

For you: Who is holding how much is in a list of its own — desks and rooms together, in the app and on the web. Any series can be ended from there.

For your members: Sees which dates will be skipped and what the series costs before booking.

In detail

• Private link per person and space, read-only
• Desk days all day, room bookings with times
• Cancelled bookings disappear at the next refresh
• For you, an occupancy calendar per room, only “Booked”, no names
• Create a new link or delete it, the old one stops working at once

What it means

For you: A room's occupancy sits in your calendar next to your own events. Who booked stays in Selfdesk only.

For your members: One link, added to the calendar once. How fast a change arrives is up to the calendar, up to a day with Google.

In detail

• Scan the QR sticker on the desk
• Or tap it in the app
• Counts towards the allowance

What it means

For you: You see who is in without keeping a list.

For your members: One scan, done. Fixed desks skip it.

In detail

• Book a desk or a seat in a zone for a member
• Cancel a booking in the member's name, or move it to another day, room or time
• Checking in is the booking for today
• The same rules and price as their own booking
• The activity log shows who in the team booked it

What it means

For you: Works with the front desk role too, without access to billing and setup.

For your members: Gets the confirmation as if they had booked it themselves.

In detail

• Bookings and cancellations, a series as one entry
• Kiosk purchases
• Door attempts, including the failed ones
• Contract, invoices, payments, credit

What it means

For you: The list answers "when was that charged?", not you.

For your members: Sees only their own entries, filtered by area. New ones show up as a hint at the top; the list does not jump.

In detail

• Open and lock
• No surcharge per door
• The lock button only appears when the door is open

What it means

For you: No key board, no handover, no keys being copied.

For your members: Opens from the start screen without hunting through the app.

In detail

• Grant doors per member, at the door for many at once
• A new door asks who may enter
• Email to the member with their first key
• Areas behind a door: a hint when booking without a key
• A room booking opens the room's doors at the booked time, without a key too
• Members see from when each door opens, or that access is not set up yet
• Revoking takes effect at once
• Ends with the contract on its own

What it means

For you: Whoever leaves loses access the moment the contract ends.

For your members: Only sees the doors that are open to them.

In detail

• One fixed code for the whole space
• By email at 7 am on the booked day, for members and guests
• On the home screen and the booking page only on that day
• A fixed desk always sees it, without a daily email
• Never on the public space page

What it means

For you: Nobody calls in the morning because they are standing at the box.

For your members: Has the code when they need it.

In detail

• After 30 days the name is removed; door, time and outcome stay without a person
• Opened per door, not per person
• Stays when someone leaves the space
• Not meant as attendance tracking

What it means

For you: Enough to settle an incident, too little to watch anyone.

For your members: The retention period is in the space's privacy notice.

In detail

• Pick the product, see the price with VAT, confirm
• Several at once
• Take it back yourself for a few seconds right after buying, one item at a time
• Open items add up until month end
• Its own kiosk invoice each month

What it means

For you: No till, no tally sheet, no cash.

For your members: Buys without a wallet, sees their open items at any time, each purchase on its own, and gets a kiosk invoice at the end of the month.

In detail

• Price and VAT rate per product
• Its own invoice each month

What it means

For you: One invoice can carry several VAT rates. Kiosk is billed separately from rent, because a member deducts the rent as a business expense and the snacks not.

For your members: Gets the kiosk invoice as its own document.

In detail

• Purchases of the last 3, 7 or 30 days
• The name leads to the member file
• Cancel with a confirmation, until the line is invoiced
• Also with the front desk role; purchases already collected are refunded by an admin or the owner only

What it means

For you: Whoever stands at the counter strikes a mistaken purchase themselves, without seeing products or billing.

For your members: Does not pay the struck item; it drops off the kiosk invoice.

In detail

• An allowance with a price per extra day
• A fixed desk as part of the plan
• Order and visibility
• Duplicate a plan with all its terms, without its members
• Gross prices; the VAT rate belongs to the space

What it means

For you: 19 %, 7 %, or none at all under the small-business rule — nowhere hard-wired.

For your members: Sees prices exactly as they appear on the invoice.

In detail

• A card holding days or an amount
• The expiry date is shown before the purchase
• A reminder before it runs out

What it means

For you: Card holders are the core business at many spaces, not a footnote.

For your members: Sees a date as a date, not as “valid for 30 days”.

In detail

• Monthly or one-off
• Per member
• Runs through the normal invoice

What it means

For you: No second contract and no invoice written by hand.

For your members: Sees the item on the same invoice.

In detail

• The member invites the person themselves, by link, code or email
• Everyone has their own account, their own door and their own bookings
• Without permission only what the allowance covers; with permission on the member's invoice, optionally with a monthly budget
• Limits per person for days and room hours
• With every day included, one seat per day; a paid extra day on a taken day, on the member's invoice, for co-users only with permission
• Set on the plan how many may come along, with a fixed desk too
• The group counts once in the Selfdesk price

What it means

For you: No second contract, no arrangement by hand, and the member list shows who uses whose contract.

For your members: Takes a colleague along, pays alone and ends it whenever they like.

In detail

• The price sits on the member, not on the plan
• Derived from the plan they hold
• Everyone else keeps their price

What it means

For you: The friend's rate for your first tenant, without creating a shadow plan.

For your members: Notices nothing but the amount.

In detail

• Correct a typo, for past months too, without anyone having to agree
• New prices from a future month, the old one applies until then
• Per change for everyone, for everyone who agrees, or for new members only
• Before saving, it says what stays billed and what is recalculated
• Change or withdraw planned prices until their month has started
• Members see announced prices for their plan and their rooms in the app and on the web, not only by email

What it means

For you: You correct a price on the plan itself, without a second plan and without moving anyone.

For your members: Sees an announced price with its date before it applies.

In detail

• Price per billing month at a glance
• Every entry with version, person, reason and number of invoices
• Individual agreements and renamings in the same history

What it means

For you: When a member asks why they paid more in August, the answer is there.

In detail

• Per price change, who has not agreed yet and what they keep paying
• Remind one member or everyone at once
• Charge a member the new price from next month
• Ask for agreement to the price list version in force after the fact

What it means

For you: Nobody is locked out because a price changes.

For your members: Keeps booking and opening the door, even without agreeing.

In detail

• A preview per member before the run
• Rent, kiosk and platform fee as separate documents
• Invoice numbers run through
• Automatic on the 1st to 5th of the month if you like, with an email afterwards

What it means

For you: You start it yourself or let it run at your time; a month is never billed twice.

For your members: Gets the invoice by email and in the app.

In detail

• Selfdesk retries passing errors itself, and never sends anything to Lexware Office or sevDesk twice
• With "Needs you", the reason and the buttons that work then
• One summary email instead of one per invoice
• A history per invoice with the raw text to copy

What it means

For you: You see which invoice is stuck and why, instead of hearing it from a member.

For your members: Sees an invoice once it has a number, and gets it by email.

In detail

• Profile EN 16931, the PDF looks as before
• Lines with their VAT rate, several rates on one kiosk invoice
• Small businesses under § 19 UStG with the exemption reason
• Cancellation invoice as an invoice correction pointing to the invoice
• IBAN for transfers, no IBAN when Stripe collects
• The member's or company's VAT ID when it is on the invoicing address
• Order number or cost centre on the billing address: printed on every invoice and in the e-invoice
• A sample invoice with your details before the first monthly run
• Needs a VAT ID or tax number in the legal details

What it means

For you: Your company members' accounting reads the invoice in instead of typing it up. If you invoice through Lexware Office or sevDesk, that program decides.

For your members: Gets an invoice their own accounting software can read in.

In detail

• Paid out straight to your account
• Stripe account prefilled from your legal details; Stripe only asks for the rest
• A list up front of what Stripe asks for your legal form
• Apple Pay and Google Pay
• We never touch the money
• Stripe's fee per payment at cost, with a monthly statement

What it means

For you: No separate contract with a payment provider, and no cut of your membership fees. Stripe's fee per payment is passed on without markup.

For your members: Adds a payment method once.

In detail

• Switched on per space, alone or next to card and direct debit
• If you take card or direct debit only, a company can ask for transfer at sign-up; you confirm it per member
• You mark transfers that arrived as paid on the invoice
• The kiosk is still charged

What it means

For you: You match the incoming payments on your account yourselves. Selfdesk does not see them.

For your members: Transfers the rent after the invoice. The kiosk still needs a card or direct debit.

In detail

• With the day the money arrived
• Undo it if you made a typo
• In the audit log and in the export for your accountant
• Not while Stripe is collecting

What it means

For you: You still match the bank statement yourselves; the result then shows on the invoice.

For your members: Sees "Paid on …" on the invoice.

In detail

• EPC-standard QR code next to the IBAN, on the PDF and on the web
• Holds recipient, IBAN, amount and the invoice number as reference
• In the app, copy IBAN and reference instead of scanning
• No code when the invoice is collected or already paid

What it means

For you: Payments arrive with the invoice number as reference. Needs an IBAN and account holder in your legal details.

For your members: Scans the code or copies IBAN and reference into the banking app.

In detail

• Failed collections
• Try again
• Write to the member

What it means

For you: You do not have to keep track of who has not paid.

For your members: Gets a reminder before you have to get in touch.

In detail

• No export, no retyping
• When something is stuck, reason and history are on the invoice
• Can be chosen right when creating the space

What it means

For you: Lexware Office and sevDesk are connected, DATEV is not. Lexware Office offers the interface from version XL.

In detail

• Invoice number and PDF from sevDesk
• Selfdesk creates missing customers
• Draft first, then finalised, never twice

What it means

For you: sevDesk offers the interface from the Buchhaltung Pro plan.

In detail

• Invoices as PDFs
• Kiosk and guest receipts in the same archive
• An overview as CSV
• Any month you like

What it means

For you: All your raw data without asking us — one of the five yardsticks you can hold us to.

In detail

• Invoices, guest and kiosk receipts, cancellations included
• From the moment you enter it, nothing older
• Send a test, last mail and last error shown at the setting
• Also with Lexware Office or sevDesk

What it means

For you: Your accountant has every document without you forwarding anything at month end.

In detail

• All invoices as PDFs
• Kiosk receipts separately
• A year or a month as a ZIP with a CSV list
• Change the billing address themselves
• Next month as expected so far, desk and rooms apart

What it means

For you: No more emails asking you to resend the invoice from March.

For your members: Downloads them at any time, even after leaving, as long as the space uses Selfdesk. Once the space is deleted, they can no longer be opened in Selfdesk. Whoever needs one asks the operator, who gets them from Selfdesk as a ZIP on request.

In detail

• Plan and room with version and date below the totals
• Individual prices as “Calculated by agreement”
• In the closing text for Lexware Office and sevDesk
• Positions are recorded when the invoice is created and never recalculated

What it means

For you: If someone asks about a price, the invoice says which prices applied.

For your members: Sees which prices applied to the invoice.

In detail

• The current plan with the allowance used
• A change takes effect on the first of the month
• Contract history

What it means

For you: A switch creates no work and no hand-made part-month.

For your members: Sees beforehand what the new plan costs and when it starts.

In detail

• Cancellation at the end of the month
• Confirmation by email
• Access ends with the contract

What it means

For you: You hear about it at once and have nothing to close by hand. Your own Selfdesk subscription is under “Trial and Selfdesk subscription”.

For your members: No letter of cancellation, no deadline to hunt for.

In detail

• Page “Withdraw from contract” without signing in, also at your own domain
• Confirmation of receipt by email with date and time
• Email to you with every detail and the matching contract
• In the member area next to “Cancel”, with name, email and contract filled in
• A “Withdrawals” list for you to link, process (contract ends, amount with compensation) or reject, with an email to the person

What it means

For you: You meet § 356a BGB without building a page yourself; whether a withdrawal takes effect is your decision.

For your members: Withdraws with name and email address, without being asked twice, and has the receipt in writing.

In detail

• The contract as a PDF
• The accepted version of the terms, with a date
• Right-of-withdrawal notice

What it means

For you: You can show which version somebody accepted.

For your members: Has their paperwork without asking.

In detail

• Today and any other day
• Who has checked in
• Free places

What it means

For you: You answer “is anything free tomorrow” in two seconds.

In detail

• Pick a period
• Cancelled ones included
• CSV download

What it means

For you: For the tax return, for your landlord, for your own spreadsheet.

In detail

• Active, upcoming and past members
• Name, email, plan, start, end, fixed desk
• A code from your email first

What it means

For you: For your own records, and so you take your members along if you stop using Selfdesk.

In detail

• Revenue per month, split into desks and rooms
• A forecast of occupancy, a look back at past months
• Contracts ending in 30, 60 or 90 days

What it means

For you: Metrics you cannot find are one of the most common complaints about the big providers.

In detail

• New contracts and cancellations
• Bookings and cancellations
• Change log

What it means

For you: One glance instead of five screens.

In detail

• One inbox for all admins, with Open, In progress and Done
• The invoice, booking, door, payment, plan, credit or kiosk purchase is attached to the message, with its details
• Forward errors of the app to Selfdesk, without the member's name
• Write yourselves: from the member's page or right at a payment, an invoice or an application
• Notification on the phone, email only for unread messages
• Can be switched off, members then see your email address

What it means

For you: The question about an invoice arrives with invoice number and amount, not as a WhatsApp without context.

For your members: Asks right at the invoice and sees whether someone is on it.

In detail

• Selfdesk works out the groups, individuals can be deselected
• One entry in the inbox with reads and replies, no conversation per person
• Every reply becomes its own conversation, the others do not read along
• Email to everyone in the space's name, replies to the email go to you
• After cancelling the subscription with a prepared text

What it means

For you: The heating is off, and everyone knows without you copying addresses into an email program.

In detail

• Areas such as “open plan” or “back room”
• Desks one by one or many at once, numbered with a prefix per area (F1–F10, carrying on after the existing ones) or in a text field – “HG 01–08” adds eight, the zeros stay
• Preview before adding; duplicate names are reported, not created
• Rename several at once, move them to another area or archive them
• Unnumbered areas without desk numbers

What it means

For you: If you have no desk numbers on the wall, you do not need them in the software either.

For your members: Books a desk or just an area, depending on the setting.

In detail

• Size and equipment
• A price per hour for each room, gross
• Publicly bookable or not
• Bookable on all plans or only on selected ones

What it means

For you: Phone booth and seminar room cost what you set for each. A room can be bookable from outside without an account, and the studio only for tenants with a fixed desk.

For your members: Sees what the room costs before booking.

In detail

• Opening hours per weekday
• Closed on the public holidays of your German state, each one can be reopened
• The booking window in days
• Bookable time slots

What it means

For you: The window also limits how long a recurring booking may run.

For your members: Only sees days that are actually bookable.

In detail

• A sticker per desk
• A sheet for all desks
• A poster for the wall

What it means

For you: The sticker also sends people without the app to the right page.

For your members: Scans and is checked in.

In detail

• Logo and your own colour or one of nine themes
• The colour stays readable, light and dark
• Applies in the app and on the web

What it means

For you: Not white-label, but your space looks like yours.

For your members: Recognises their space.

In detail

• Signing up and signing in are one path, with a six-digit code
• Google on the web and in the app
• Apple on the web and in the app
• Password optional, at least 12 characters
• A fresh code from the email before a password, deleting a space and exports
• From the browser into the app without signing in there again

What it means

For you: You never manage a password.

For your members: Stays signed in as long as the app is opened again within 180 days, the browser within 30.

In detail

• Face ID or a code, after 5 minutes in the background or immediately
• German and English
• Light and dark mode
• Push on or off

What it means

For your members: Sets it themselves, without asking you.

In detail

• Front desk: book a desk for members, check-in, applications, messages, opening doors, guests, view and cancel kiosk purchases
• No billing, prices, setup, legal texts, team or exports with names
• Choose the role when inviting, change or remove it in the record
• The server checks every action, not just the menu

What it means

For you: Whoever works at the front desk sees no invoices and changes no prices.

In detail

• Fill in a template or upload your own
• Versions with a date
• Preview of the next version with everything that changes
• The price list is created by itself with every price change, with announced prices and their month
• Acceptance is logged

What it means

For you: Three documents are built from your details, the conditions of use you upload yourself.

For your members: Sees exactly the version they are accepting when joining.

In detail

• The owner agrees in Selfdesk; time and version are stored
• PDF with your legal details for your records
• List of sub-processors, servers in Germany
• Selfdesk announces a new version by mail and asks you to agree again
• The text is public at selfdesk.app/avv

What it means

For you: One click by the owner, then the agreement is ready as a PDF.

In detail

• 45-day trial, every feature free, no card when you create the space
• Reminder by email a week and a day before the trial ends
• Add a payment method on the web, during the trial or after it; in the app a button emails you the link
• Without a payment method, 14 days with no new members and no guest bookings; existing members keep booking
• Cancel and take it back on the web and in the app, effective at the end of the trial or the month
• Before you confirm, the dialog says how many members are affected and who still has credit
• After that the space is inactive, the data is kept for six months, reactivate on the web
• Our invoices to you are on the subscription page, with the PDF
• After the six months deleted for good; invoices, receipts and contracts stay locked for eight years and come as a ZIP on request

What it means

For you: You try Selfdesk with your real members and decide at the end of the trial.

In detail

• In the app and on the web under Settings → Account, with two confirmations
• Without the app through a public page, confirmed by email
• Access ends at once, the contract at the end of the month
• Invoices stay until the retention period ends
• Then a confirmation by email; with a running contract, the offer to withdraw comes first

What it means

For you: You have nothing to do and nothing to prove.

For your members: No letter to support needed.

In detail

• In the app and on the web under Settings, one tap
• The file goes to the account's address, not as a download to the device
• From every space, without sign-in details

What it means

For you: A member answers their own access request.

For your members: No letter to support needed.