Change your plan
A change takes effect on the 1st of the next month. Until then you can take it back.
You pick the new plan yourself. The running month stays on the old plan, the new one applies from the 1st of the next month.
In the app
- In your profile open My Plan.
- Under your plan tap Change plan.
- Under Choose your new plan pick the plan you want. Your current one carries the Current label there. Below it you see until when your current plan runs.
- Tap Confirm change.
The scheduled change then appears as a card with the plan and date on the same screen, for example Fix Desk from 1 November 2026. Cancel change takes it back.
On the web
- In your profile open My Plan.
- Under your plan click Change plan.
- Pick the plan you want.
- Click Confirm Plan Change and confirm the dialog.
The scheduled change then appears as Pending Plan Change on the plan page. Cancel Plan Change takes it back.
What applies here
- Changes only ever take effect on the 1st of the next month. See A change applies on the 1st.
- As long as the change is not active you can take it back or replace it with another one.
- If the new plan comes with a fixed desk and you do not have one yet, you request the change. Your space confirms it and assigns your desk at the same time. Until then your plan continues unchanged; My Plan shows Change requested, and Withdraw request takes it back. If your space confirms after the 1st, the change applies from the 1st of the following month.
- You receive a PDF about the change, see Find your contract documents.
- If you hold an individual price, the app warns you before the change. You only get it back if your space assigns it to you again. See Your space assigns individual prices.
When it does not work