My invoice still shows the old price after the change
This is not an error. The running month is billed on the old plan, the new one applies from the 1st.
What you see
You changed your plan, but your invoice or the This month summary still shows the old price and the old allowance.
Why
A change takes effect on the 1st of the next month. Until then the old contract applies in full, with its price and its allowance. Every figure is calculated against the date it describes, not against the plan you picked last.
The same holds the other way round: a booking for a day in the next month is already priced on the new plan, although the old one is still running today.
What you can do
- Look under My Plan in your profile. If a scheduled change with a date is listed there, everything is recorded correctly.
- Check the billing period on the invoice. It tells you which month is meant.
- If you do not want the change after all, take it back while it is not active. See Change your plan.
Your space can back-date a change to the 1st of the current month. That only works while no invoice covers the affected period yet.
If that is not enough
Ask your space first. If the app does something wrong: report a problem.