Report a security issue
If you found a weakness in Selfdesk, write to us. We read every report ourselves.
How to report
Write to hilfe@selfdesk.app. Tell us what you saw, where (address, app or web) and how we can reproduce it. Please do not use real data of other spaces or members for this.
What you get from us
We usually confirm receipt within three working days, tell you whether we can reproduce the finding, and get back to you once it is fixed. If you like, we name you as the finder afterwards.
What we ask of you
Only access data you need to prove the issue. Do not change or delete anything, do not take a service down, and do not share the issue before we have fixed it.
Not for this
Questions about your account, invoices or how to use Selfdesk do not belong here; help is the place for that. Issues you find in third-party services (such as our payment provider) should be reported to them.