Kiosk
Task

Using the kiosk

How to log coffee, snacks and other kiosk products in selfdesk, undo a wrong tap, and pay right away or on your monthly invoice.

In the kiosk you log what you take from your space's range, such as coffee or snacks.

Which products exist and what they cost is up to your space. You see the prices right in the app.

Logging a product

  1. Open the Kiosk card on your home screen.
  2. Tap the product you took. With many products, the search at the top helps.
  3. Confirm the purchase. The prompt shows the price you pay and which VAT rate it contains. Drinks and snacks can differ.

The product is on your account.

Wrong tap? 60 seconds to undo

Right after a purchase, the app shows Undo at the bottom with a countdown. Within 60 seconds you can take the purchase back yourself.

Once the window has passed, contact your space team. Only they can cancel a purchase after the fact.

How you pay

There are two ways, and you don't have to decide up front:

  • On your monthly invoice. Everything you logged in the kiosk and didn't pay right away lands on a separate kiosk invoice at the end of the month, apart from desk and rooms. More under View your invoices and billing.
  • Pay right away. If your space has enabled card payments, the kiosk shows a bar with your open items and a Pay button. The payment settles all open items at once, with your saved card or wallet. You get a receipt in the app immediately, which you can share as a PDF.

As soon as you pay, the undo window closes for those items. Amounts under €0.50 go on the monthly invoice automatically.

Good to know

  • Paid items never appear on the monthly invoice as well. Every purchase is billed exactly once.
  • If your space cancels an item you already paid for, you get the amount refunded proportionally and a reversal receipt.
  • Settle questions about a single purchase with your space team; for problems with a charge, email support@selfdesk.app.