Add doors and set access
A door is its own entry with a Nuki lock attached. Who may open it is decided per person, for many at once at the door.
A door in Selfdesk is an entry with a name and, if it should open from the app, a Nuki lock attached to it. Whether someone may open it depends neither on their role nor on their plan: you grant access per person. At the door you set it for many at once, in the member record for one person.
Before you start: without a connected Nuki account you can create a door but cannot pick a lock. See Connect Nuki.
- Open Setup and tap Doors in the Desks, rooms and doors section.
Door list with the + Door button at the top right - Use + Door to add a door and give it a Door Name that someone standing in front of it would recognise.
- Under Smart Lock, pick one of the locks from the connected Nuki account.
Without a lock the door stays an entry the app cannot open.
Add door form with the locks from the Nuki account - Save the door. Selfdesk then asks Who may open this door?. The team and everyone with a running contract are switched on. Switch off anyone who should not get in, and save.
- Under What lies behind the door? you pick the areas that can only be reached through this door. This is optional. If someone without a key books a desk there, they see a hint while booking, and the list says "has no key" next to them.
- Check the door in the app with Test opening in the door, or in the browser with Open door. For that you need a key to this door yourself.
Later you change access at the door with Access: in the app inside the door, in the browser in the door's menu. For one person it also works in the member record: in the Door access section, switch on the doors they may open. Change all offers Grant all and Revoke all.
What applies here
- Access is per person and per door. There is no rule for a whole plan; at the door, use All members instead.
- The list at the door shows the team, everyone with a confirmed contract, and everyone whose confirmed contract is still to start. Someone who has only applied is not on it.
- A member opens the door while their contract runs. After the last day of the contract it stops opening without you taking the key away. Someone who comes back with a new contract gets the door from you again.
- Anyone who gets a key for the first time receives an email on how to open the door. If their contract starts later, the email names the day.
- A change takes effect at once. The member sees the door the next time they open their door list.
- Revoke every door and the Open door entry point disappears for that member entirely.
- A door without a lock shows as Not connected in the list. That is a door someone opens with a key.
- Whoever books a room, guest or member, opens the room's doors from 15 minutes before the start until 15 minutes after the end, without a key too. Which doors these are is set under Online booking for guests, also for rooms guests cannot book. The room shows it to you.
- Every unlock and every lock is logged, failures included. Door log at the door shows only that door. See Door log.
When it does not work