Billing & payment
Task

Export documents for your accountant

One month as a ZIP with every invoice as a PDF and a CSV list.

You download all invoices and receipts of one month as a single archive: members' kiosk receipts and guests' receipts for day tickets and rooms.

  1. Open Billing and the Invoices and receipts tab, then Export month. In the app: Documents, then Export documents.
  2. Pick which month counts, then the month. By document date, the September run's invoices are in October, because they are issued in October. By service month they are in September, together with everything else that covers September. Kiosk receipts and guest receipts sit in the month they were issued either way.
  3. Download the archive. Before that, Selfdesk sends a code to your address; enter it and the download starts. In the app the archive lands in the share menu.

What applies here

  • The archive holds the invoices as PDFs and a CSV list as an overview.
  • The CSV has one row per document, columns separated by semicolons. The headers are German, because the documents are: document type (invoice, cancellation, kiosk receipt, guest receipt …), invoice type, number, document date, service period, recipient, net, VAT per rate (19%, 7%, 0%, other) and in total, gross, payment method, payment status, file in the archive and reference, for example the invoice a cancellation reverses.
  • Stripe fees and the payouts to your bank account are not in the export. You download both in the Stripe dashboard.
  • Kiosk receipts and guest receipts are separate documents and sit in the same archive, each kind in its own folder. In the CSV a guest receipt names the guest as recipient.
  • The code is valid for 10 minutes. Why it comes is explained in Confirmation code before certain actions.
  • Rule: Three documents per month
  • Rule: Eight-year retention