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Bookings
Bookings
Desks are reserved per day, rooms on a 15 minute grid. How far ahead people may book is set by your space.
How to
- Look at one day's occupancyToday and any other day show who booked, who checked in and what is free.AppWeb
- Manage room bookings and seriesYou see series dates in the day plan, the booking history and the series list, cancel single dates, end whole series, and switch series off per space.AppWeb
- Sell rooms online to guestsPeople without an account book a room on your space page and pay by card right away. Everything for it is on the page Online booking for guests.AppWeb
- Day tickets for guestsA person without an account buys one or more days at a free seat and pays by card. You decide in which areas, how many per day and which doors the ticket opens.Web
- Set a deadline and confirmation for day ticketsWith a deadline the day before, nobody books online for today any more. If you confirm online bookings yourself, guests send a request, and the card is only charged once you say yes.AppWeb
- View ordersThe page Orders shows every upcoming room booking with extras and, per day, the total you need to buy or order.AppWeb
- Answer a day guest's requestIf you confirm online bookings yourself, a day guest waits for your yes. You accept all days, only some, or decline, until the start of the first day.AppWeb
- Let a walk-in guest book with a QR codeIf someone is standing in front of you, you show a QR code for today. The guest books a desk with it right away, even with a deadline or confirmation set.AppWeb
- Export bookingsThe booking history downloads as a CSV for any period, cancelled bookings included.AppWeb
- Book or check in for a memberWhen somebody calls instead of booking, you create the booking in their member file. Checking in is the booking for today.AppWeb
- See what has happened since yesterdayActivity lists new contracts, cancellations, bookings and withdrawals in one place.AppWeb
- Subscribe to a room's occupancy in your calendarA private link per room shows in your calendar when the room is booked – as “Booked”, without names.AppWeb
When something does not work
- A desk looks free but cannot be bookedA desk without a reservation can still be taken, because it belongs to someone as a fixed desk, sits in an open import row, or is archived.AppWeb
- The room cannot be archivedA room with future bookings is not archived. A running series counts as a future booking too.AppWeb
- A series ends earlier than expectedA series never reaches beyond the booking window and never beyond the end of the contract. The only way further is to extend it.AppWeb
What applies
- Day guests hold their desk on siteOn the booked day, a day guest sees the free desks on their booking page. With “Hier sitze ich” they hold one of them, and no member can reserve it that day any more.Web
- Cancellation rulesDesk reservations and room bookings are free to cancel within an hour of being made and up to the day before; after that only the team cancels.AppWeb
- Lead time and cancellation for extrasEvery extra has a lead time. Until then it can be ordered, changed and cancelled for free; after that it is fixed and charged even if the booking is cancelled.AppWeb
- Included room hoursIncluded room hours come from a monthly pool that is consumed chronologically. Beyond it the room's price applies, less the plan's discount.AppWeb
- Booking windowOne window governs everything: desks, rooms, series and guests book only as far ahead as your space allows.AppWeb
- A booking always belongs to the memberUsually the member books. If they call or stand at the counter, you book for them in their file, under the same rules.AppWeb