A booking always belongs to the member
Usually the member books. If they call or stand at the counter, you book for them in their file, under the same rules.
A booking always belongs to a member, even when you create it. Usually the member books themselves, in the app, in the browser or with the QR code on the desk: the scan leads straight to the confirmation step with the place chosen.
If somebody calls or stands at the counter without their phone, you book for them or check them in from their member file. The same rules and price apply as for their own booking, and the confirmation goes to them.
What else you can do at the counter:
| You want to | How |
|---|---|
| book for someone or check them in | Book a desk or Check in in the member file |
| see who is in today | the day plan via Today and View occupancy |
| look over or export a period | All bookings with period, type and CSV |
| get rid of a booking | cancel any booking or series; the member gets an email |
| give someone a fixed desk | fixed desk assignment on the member profile |
| sell a room to a stranger without an account | public room booking |
Members with a fixed desk do not see the scan, because they have nothing to check in.
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