Bookings
Problem

The room cannot be archived

A room with future bookings is not archived. A running series counts as a future booking too.

What you see

Archiving shows Room cannot be archived. In the app it adds "This room still has future bookings or a running series. Cancel them first."

Why

Before archiving, the server checks two things:

  • Is there a booking for this room from today on?
  • Is there a running series whose rule still reaches today or beyond?

If either applies, the room stays in use. A series counts as a future booking even when you cannot find a single date for it in the day plan.

Past and cancelled bookings do not stop the archiving. They hang on billing and documents and keep their room.

What you can do

  1. Open the day plan and the booking list and go through the coming days for this room.
  2. Cancel the future bookings. The member gets an email about it.
  3. If it hits a series date, cancel the whole series rather than the single dates. See Manage room bookings and series.
  4. Archive the room again.

If you only want to take the room off sale and leave the bookings alone, turn off Offer for sale instead. Strangers then stop buying it while members keep booking it.

If that is not enough

If the app does something wrong: report a problem.