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Account & subscription
Account & subscription
Roles inside the space, the Selfdesk platform subscription and what happens when you leave a space or delete an account.
How to
- Assign rolesA role decides who may manage. It has nothing to do with the contract somebody holds.AppWeb
- Selfdesk subscription and your Selfdesk invoiceYour space's subscription is the invoice Selfdesk sends you. It has nothing to do with the invoices your members receive.AppWeb
- Cancel the trial or the subscriptionYou cancel on the subscription page, on the web or in the app. The subscription runs to the end of the period; during the trial nothing is charged. After that the space is inactive and its data is kept for six months.AppWeb
- Leave a space or delete your accountLeaving ends one membership, deleting ends your whole profile. Both are blocked for a sole owner.AppWeb
When something does not work
What applies
- Member and ManageTwo views with two conditions: you see Member with a contract, and Manage with a role.AppWeb
- Creating a space is web onlyYou create a new space in the browser, on a computer or on your phone. That path does not exist in the app.Web
- For associations: who is who in SelfdeskThe owner is the account that created the space, not automatically the board. Admin and front desk are team roles. For an association that means deciding up front who becomes the owner.AppWeb
- Confirmation code before certain actionsBefore five rare actions Selfdesk sends a code to your address, even while you are signed in. Doors are not among them.AppWeb