The month-end run will not start

What you see

The button cannot be pressed, the month cannot be selected, or after triggering it reads This month has not ended yet. The month-end run is possible from the 1st of the following month.

Why

Four reasons occur.

• The month is still running. The run bills a month conclusively. Run mid-month it would miss the remaining usage, and the invoice already created would make the real run skip the member. That is why both surfaces limit the month selection to the previous month.
• There is nothing to bill. If nobody sits under To invoice, there is nothing to trigger. The groups Invoiced and No charges are not an error.
• An invoice for this month already exists. The affected row is refused; the others go through.
• A member has no invoicing address. Without a name and an address an invoice is not a valid document, so nothing is issued for that member. The row states this as the reason.

What you can do

1. Wait until the 1st of the following month, or select the previous month.
2. If an invoicing address is missing, ask the member to add it in their profile. Then trigger the run for that member again.
3. If a row reports an existing invoice, check the archive for what was already issued for that month. Nothing is issued twice.
4. If you only want to see what would be charged, expand a member row in the app. The preview is not limited to the previous month. See Check an invoice before sending.

If that is not enough

If the app does something wrong: report a problem.