A task is open again
The attention state appears when a prerequisite lapses after the fact. Your space stays online.
What you see
Setup used to read All done. Now the marker is amber again, the task list has opened by itself and is titled Something is off. One section of the inventory is flagged out of date.
Why
That is the attention state. It appears when something lapses that used to be fine. selfdesk knows three cases today:
| Task in the list | What happened | |---|---| | Regenerate the price list | You changed a plan. The price list is a generated document and still shows the old prices. | | Check payments | Stripe has restricted your account. | | Reconnect the locks | The connection to Nuki is not working. Doors may not open from the app. |
In all three cases your space stays public. The list reports the problem, it does not block anything.
What you can do
- Tap or click the task. It leads exactly to the page that fixes it.
- For the price list you regenerate the document. That happens on a computer under Setup, Legal texts, Price list. In the app that row carries the note that it is edited on a computer.
- Once the problem is fixed, the list folds away again and the marker turns grey.
If that is not enough
If the app does something wrong: report the problem.