selfdesk
Getting started & account
Task

Accept an invitation

Your space has prepared your contract and sent you an invitation. You accept it in the browser or with the code in the app, with whichever account you like.

If your space has moved you into selfdesk, you get an email with the subject Deine Einladung von and your space's name. It holds an Einladung annehmen button and an eight-character code.

In the browser

  1. Tap Einladung annehmen in the email. The page opens in the browser, even if you already have the app.
  2. You see your space and what it has prepared for you: plan, start date and, where there is one, your desk.
  3. Tap Accept invitation and sign in. The address from the email is filled in. You can use another one, or sign in with Apple or Google. If you open the button in the sign-in email instead of entering the code, it takes you back to your invitation.
  4. Check your details. This is how they appear on your space's list; change what is wrong here.
  5. Read the contract terms, tick both boxes and tap Complete paid signup.

Your contract is then set up. The last page says how to continue in the app: sign in there the same way as in the browser and you land straight in your space.

In the app

If you already have the app, it works there too:

  1. Sign in. Without a space you see You are not in a space yet.
  2. Enter the code from the email, with or without the dash, and tap Continue.
  3. Check what was prepared, tick both boxes and tap Complete paid signup.

What applies here

  • The invitation goes to the account you accept it with. The address in the email is only where your space writes to.
  • Link and code are valid for 30 days and only once. If the invitation has expired, ask your space for a new one.
  • If you had picked a plan yourself that has not begun yet, the prepared one replaces it. If your contract is already running, it stays.
  • You do not move or withdraw the prepared contract yourself. If the start or anything else should change, tell your space.
  • If you switch sign-in methods, for example Apple in the browser and your email address in the app, a second account can appear. Use the same method in the app as in the browser.

When it does not work