Glossary

The words you meet in the app and on your invoices, each explained in one sentence.

• Open area

  An open area is a zone where you book a seat instead of a specific desk. The app shows you how many seats are still free, and it never names a desk number when you arrive.

• Receipt and invoice

  An invoice is created when your space bills the month; your kiosk purchases go on a kiosk invoice of their own. A receipt is created when something is paid right away, for example a day ticket as a guest. Receipts from kiosk purchases you paid for right away in the past stay in the archive; the kiosk no longer issues new ones. For one purchase there is always exactly one of the two, never both.

• Gross and net

  Gross is the price including tax, so the number you actually pay. Net sits underneath as a detail line and matters mostly if you claim the invoice as a business expense.

• Booking

  A booking is a desk or a room you hold for a period of time. In the technical layer the same thing is called a reservation. In the app you only see the word booking.

• Check-in

  Checking in means: you book your desk for today, on site with the QR code on the desk or in the app. The day then counts like any other desk booking, so on plans with days per month it counts against your allowance. Whether you need to check in is stated in your plan's terms. It is a different thing from opening a door.

• Open items

  Open items are your kiosk purchases that have not been billed yet. In the kiosk they sit at the top, for example 3 open items · €4.65, and in your profile as Kiosk · 3 open items. At the end of the month they go on your kiosk invoice.

• Fixed desk

  A fixed desk belongs to you permanently and does not have to be booked every day. It is out of the bookable pool for everybody else, including on days when you do not come in.

• Small business

  A space using the small business rule under § 19 UStG does not show VAT. Your invoices then carry no tax rate and no tax line.

• Allowance

  The allowance is the number of check-in days your plan includes at no extra cost. Once it is used up, every further day costs your plan's extra day price.

• Member and role

  You are a member as soon as you hold an active contract in a space. A role such as admin or owner is independent of that. You can have both, one of them, or neither.

• Co-user

  You are a co-user when somebody has taken you along on their contract. You have your own account, your own door access and your own bookings and book from that person's allowance; they pay and can end the co-use, and you can leave at any time.

• Price list

  The price list names all prices of your space that apply today, and every announced one with its month. Each new edition is called a version, and your invoice names the version it was calculated by.

• Series

  A series is a booking that repeats by a rule, for example every Tuesday. That can be a desk or a room. It always needs an end, and it never reaches further than your space's booking window.

• Contract

  The contract is your subscription with a space. It sets what you pay and what is included. Without an active contract you cannot book.

• Ten-visit card

  A ten-visit card is a credit: prepaid workdays with an expiry date. Your space decides how many days are on it and how long they last. How you buy one and see the balance is under Buy a ten-visit card and see your balance.