Plan & contract
Problem

My application was rejected

Applications are decided by the space, not by selfdesk. You can apply again.

What you see

Instead of your home screen it says Your application wasn't approved. Sometimes there is a reason underneath, sometimes not.

Why

New contracts are reviewed by the space before they apply. Whoever rejects one decides that themselves and is not obliged to give a reason. Common reasons are a plan that no longer exists, a start date that does not fit, or a full space.

What you can do

  1. Read the reason, if one is given.
  2. Tap Re-apply if something has changed. A second attempt does not happen by itself.
  3. Pick a different plan or a different start date for the new application if the reason points that way. See Choose your start date.
  4. Nothing was charged. A rejected application creates no invoice.

If that is not enough

Ask your space first. Only they can approve the application.