When each invoice arrives
The base fee is billed in advance, usage afterwards. It starts when your space closes the month.
You do not have to request invoices. They are created when your space closes the past month.
| Invoice | Period | Direction | |---|---|---| | Membership | the coming month | in advance | | Desk | the past month | in arrears | | Kiosk | the past month | in arrears |
What follows from that:
- The month-end run is only possible once the month is over. Before that nobody would know what else is coming.
- It is started by your space, not by a clock. When exactly the invoice arrives is up to them.
- Not every month produces all three documents. If you stay inside your allowance, there is no desk invoice. Without a base fee there is no membership invoice. Without kiosk purchases there is no kiosk invoice.
- An invoice for 0 euro is not created.
- Every new invoice also arrives as a PDF by email, as long as you leave that switch on. See Set up notifications.
- Issued invoices are never changed afterwards. Anything wrong is corrected with a further document.