My invoice always shows as open
With bank transfer the app does not know your payment arrived. That is why there is no paid marker there.
What you see
You transferred the money, but the invoice never shows a paid marker. It looks the way it did on day one.
Why
A paid marker is derived exclusively from card payments and direct debits. Only there does the app learn that money moved.
If your space bills by bank transfer, no payment row is created. The app does not know your bank account and does not see your payment arrive.
A Mark as paid button deliberately does not exist. A manually maintained status would be a monthly prompt to do something long since done for everybody paying by standing order, and it would only be as reliable as the maintenance.
What you can do
- Do not read the missing marker as a reminder. In a transfer space it is the normal state.
- If in doubt, check your bank statement. That is the proof here, not the app.
- The New marker on an invoice only says it has arrived and has not been opened yet. It says nothing about the payment.
- If you genuinely have not paid, the amount and the bank details are on the invoice itself.
If that is not enough
Ask your space first. Only they see money arriving on their account.